<< Background >>According to European Investment Bank survey, “Who is prepared for the new digital age?”, 2020, “Digitalization is an enormous opportunity and challenge for the current generation. The recent Covid-19 pandemic is a sombre reminder of the relevance and the necessity of digital technology for variety of businesses and sectors: from health to retail, from manufacturing to education”. It is stated at this survey that European firms lag the US in the adoption of digital technologies. Only 66% of manufacturing firms in the EU, compared to 78% in the US, report adopting at least one digital technology. The EU’s firms lag behind the US’ companies in improving business processes related to the digitalization of activities.The reasons we apply for this project are:1.The digital transformation of European businesses is vital to the EU's competitiveness. In particular, this applies to the digital transformation of education, including in-company training.2.The digital transformation of education is important both for training organizations and for enterprises, their employees and that part of population of working age that is looking for a job.3.The Covid-19 pandemic affected almost any organization and person in EU, forcing businesses to reorganize their operations, most of them implementing on-the-go information and communication technologies allowing remote work. These forms of work and operations are likely to persist for a long time.4.The magnitude of the necessity to digitalize the business becomes clear from the Eurostat data. In the beginning of 2019 there were almost 25.3 million active enterprises with more than 131 million persons employed in EU-27. The EU’s population was estimated at 446.8 million, while the persons considered to be of working age (15 to 64 years old) accounted to 64.6% of the population. 10.8% of EU’s adults (population aged 25 to 64) participated in formal and non-formal education and training. Thus, we can estimate more than 20 million adults will participate some form of education and training during 2021 and next years. Upon the pandemic situations probably more of them in digital form.5.We want to contribute to the EU’s firms competitiveness catching up in the digitalization of business and activities, especially in the area of adults education and training.6.We believe that the digital transformation of the adult education must take place in organized way, transforming an adult education institution into Digital Education Enterprise.That's why we called our project “Digital Education Enterprise”.By this project we plan to address the needs of:1.Development of Digital Education Enterprise’s business model and processes2.Development of Digital Transformation Plan that will reengineer an adult education organization, including in-company one, into Digital Education Enterprise3.Implementing the plan in this project participating organizations4.Business model for aligning the adults training programs to the needs and opportunities offered by the labor market and specific organizations5.Implementation of innovative practices for digital education services based on best practice and ISO-standards for service management6.Purposeful use of digital technology in adult education, training, teaching and learning<< Objectives >>By this project we want to achieve:1.Creation of Digital Education Enterprise business model and processes2.Creation of Digital Transformation Plan that will help the adults education and training organizations to reengineer their usual way of working to the Digital Education Enterprise business model.3.Implementation of the Digital Education Enterprise business model and processes in the organizations participating this project in an appropriate manner4.Creation of a Business model for aligning the adults training programs to the needs and opportunities offered by the labor market and specific organizations. This model will implement “the producer” concept, placing the organizations that need a specific program, corresponding to the needs and opportunities of the labor market, as well as to the requirements of specific enterprises, to be in the role of producer of digital learning content.5.Implementation of best practice for digital education services delivery based on ISO-standards for service management, like ISO 20000-1 SMS, because adults’ education is a service itself. This best practice shall provide a complete set of processes.6.Transfer of the digital pedagogy and expertise in the use of digital tools for teachers, including accessible and assistive technologies and the creation and innovative use of digital education content, developed by the grant agreement 2020-1-BG01-KA226-VET-095108, where part of this project members participate.7.Sharing the results of this project to the public and interested parties upon the Erasmus+ rules.8.Improved digital competitiveness.<< Implementation >>We will perform the following activities:1.Project management activititesWe will apply the principles, themes and processes of PRINCE2 project management method during the pre-project stage, along the project life cycle stages, and for the post-project stage. We will use a cloud digital project- and documentation- management technology for this project purposes. We will produce the necessary project management documentation. All participants in the project will be properly trained and will use this technology.2.Development ofa.Digital Education Enterprise business model and processes.b.Digital Transformation Plan to reengineer the usual way of adults training and education to the Digital Education Enterprise business model and processes.c.Business model for aligning the adults training programs to the needs and opportunities offered by the labor market and specific organizations upon producer’s model.d.Complete set of processes for digitalized adults training by implementation of requirements of ISO 20000-1 for service management systems.e.Digital training content how to implement the above business models, the Digital Transformation Plan, and processes.f.Digital Education Enterprise’s website.3.Implementation activitiesa.Implementation of the Digital Education Enterprise business model and processes, the Digital Transformation Plan to reengineer the usual way of adults training and education to the Digital Education Enterprise business model and processes, and the Producer’s Business Model in this project participating organizations.The implementation will be done in appropriate manner according to the project participating organizations specifics.b.Implementation of adults training service delivery processes developed upon ISO 20000-1 services management systems requirements.c.Tuning and implementation of the digital pedagogy and expertise in the use of digital tools for teachers, including accessible and assistive technologies and the creation and innovative use of digital education content, developed by the grant agreement 2020-1-BG01-KA226-VET-095108.d.Networking events, meeting and working sessions (DETAILS TBD) according to the project plan.4.Sharing and promotion activitiesa.Sharing the project outputs by number (TBD) of events: webinars, conferences, and employers.b.Publishing the project results at the project’s web site, Erasmus+ related EU’s platforms, and project participants web sites.<< Results >>The Digital Education Enterprise project outputs (product) are:1.Digital Education Enterprise business model and processes2.Digital Transformation Plan to reengineer the usual way of adults training and education to the Digital Education Enterprise business model and processes3.Business model for aligning the adults training programs to the needs and opportunities offered by the labor market and specific organizations upon producer’s model.4.Complete set of processes for digitalized adults training by implementation of requirements of ISO 20000-1 for service management systems.5.Digital training content how to implement the above business models, the Digital Transformation Plan, and processes.6.Digital Education Enterprise’s websiteThe Digital Education Enterprise project outcomes we plan to achieve during the project and in the post-project stage are:1.Implemented and working Digital Education Enterprise model and processes, Digital Transformation Plan, and Producer’s business models for alignment of adults training programs to the labor market and opportunities, and specific employers’ needs2.Implemented processes and best practice for service management upon ISO standards for service management3.Implemented digital pedagogy and tools developed by the grant agreement 2020-1-BG01-KA226-VET-095108, where part of this project members participate. Through this – expanding the digital readiness and capacity of the project’s stakeholders and the community4.Achieving resilience by implementation of business continuity processes for digital education service delivery according to the requirements of ISO standards (Managing service continuity and availability process as per ISO 20000-1, and ISO 22301 Social security – Business continuity management)5.Improved digital competitiveness in adults’ education and training6.Digital transformation achieved by reengineering the usual way of working to the Digital Education Enterprise business model.