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“Integration through work” is one of the cornerstones of success in order to ensure a smooth integration of migrants / refugees in general into their new living environment abroad. But integration through work does not typically end with signing the employment contract. Workplace integration is an interactive process that requires efforts from all parties involved: the migrant worker, the employer and its personnel and, in some areas of work, even the employers’ customers or clients. Aside from very practical and legal aspects, intercultural and social processes are key in order to pave the way for a smooth workplace integration especially to cope with the effects of the refugee crisis Europe is currently faced with. In order to facilitate the successful integration of migrants at the workplace the MaWIC project explored and shaped the role of the so-called “Migration and Workplace Integration Coach” (MaWI-Coach) and developed a learning outcome profile and corresponding tailored training programme for this role. MaWI-Coaches act as support persons providing the necessary guidance and coaching of employers and migrant workers (as well as the staff of the organisation in question) in the workplace integration process. The target group to be trained as MaWI-Coaches includes in-company trainers and trainers of adult institutions, further vocational institutions, HR managers as well as (senior) personnel in companies responsible for workplace integration of new personnel. Beyond the development of the learning outcome profile and training course for MaWI-Coaches, the project also developed two workplace integration concepts and corresponding toolboxes, one addressing the employers' side and one addressing the migrants' side of the integration process through the MaWI-Coaches. Both concepts and toolboxes include adequate information, tools and instruments and are intended to support Migration and Workplace Integration professionals and those fulfilling such roles in their everyday work with migrants and their employers. The MaWIC project thus combines approaches of training with intercultural coaching including diversity competence, leading to individual coaching and enhanced learning possibilities for migrants, employers and employees. All MaWIC outputs are offered as Open Education Resources in order to make them available for utilisation and exploitation as well as further development of workplace integration tools among integration professionals. The above-listed outputs are complemented by recommendations listing criteria for a successful and sustainable integration of migrants at the workplace including aspects of various subordinated topics which are related to migration and integration. The MaWIC approach represents a comprehensive basis for the professionalisation of integration concepts for migrants at the workplace at micro, meso and macro level. It is indispensable in the light of the integration of refugees as well as the overall increasing need to integrate other types of migrant workers at workplaces in the European Union Member States. MaWIC thus made a contribution to jointly tackle the challenges and effects of the refugee crisis at European level.
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