This action will establish and provide the innovation support services addressing in general Croatian SMEs with significant innovation activities and in particular the beneficiaries of the SME instrument, of Fast Track to Innovation (FTI) and Future and Emerging Technologies Open (FET-Open). This action will provide continuation of the SSBI-CRO-KAM-3 proposal which is currently implemented under the remit of H2020 for the period of 2017-2018. Based on the findings from previous actions and on the analysis of the needs and of the potential of the region (carried out through 1on1 consultations with other relevant partners/stakeholders supporting innovation in Croatia) the consortium defined service packages that will be delivered to the SMEs: • 8 service packages for Key Account Management (KAM) of successful SME beneficiaries of the funding schemes SME Instrument, Fast Track to Innovation (FTI) and Future and Emerging Technologies Open (FET-Open), with the aim to identify bottlenecks to creation of economic impact in companies benefiting from Horizon 2020 grants, • 15 service packages for Enhancing Innovation Management Capacity (EIMC), with the goal to improve clients’ capacity to manage innovation processes, increasing their efficiency and effectiveness. Project partners HAMAG-BICRO, TPV, TERA and STEPRI will each individually provide number of service packages according to the analysis of regional needs (regional coverage, number and readiness of clients). Direct impact from the Action will be a more effective and efficient conduction of innovation processes, and an enhanced growth and profitability of SMEs receiving the services.