The project “Digital Skills for People Living in the 3rd Age - Effective Digital Access to Public Services” aims at training elderly people on developing specific digital skills needed to access public services online, and thus to better adapt to digital-oriented changing world and to feel confident using online tools to manage and improve their health and life quality.According to Eurostat, by 2060 one in three Europeans will be over 65 years old. On those basis, the need to invest in lifelong learning and digital education is a top priority for European societies. Although we live in an increasingly online world, a significant part of the population remains digitally excluded. 53% of the older population in the EU has never used the Internet (Eurostat) and many more are missing out on the opportunities the digital world offers. Internet helps us making our lives easier: people communicate and purchase throughout the web; services are increasingly designed as digital by default and soon medical care will be delivered over the web. More than ever before, services, including public services and business transactions, are moving online. The need for public services is particularly strong amongst the older population but only 23% access them online (Eurostat). There is a need everyone to be able to use these digital services so they can reap the financial, health and social benefits they offer.For those lacking basic digital capability, the reasons for this exclusion are often complex. The Policy paper of UK Government “Digital skills and inclusion”, published on 1 March 2017 defines the key barriers affecting individuals: • access: the ability to connect to the internet and go online • skills: the ability to use the internet and online services • confidence: a fear of crime, lack of trust or not knowing where to start online • motivation: understanding why using the internet is relevant and helpfulThe project provides tailored solution for overcoming the barriers by: • giving elder people the digital skills that they need; • applying confidence building approach by developing virtual assistance based on older people’s real life scenarios; • using interactivity as part of the learning process in meaningful ways to provide opportunities to “learn through doing” and in doing so promote understanding and motivation • providing skills to access public services online, which for elders means to keep up-to-date personal competences and transversal skills, leading to a significant step towards active ageing.The project activities include:- Identifying the relevant to the target group public services provided digitally - governmental, regional, municipal, and within a community, and developing their “road maps”- Research to identify the specific themes of digital literacy, obstacles to efficiently access and use public services - Delivery of training program for improving basic digital skills and developing specific skills for digital access to public services- Development of Virtual assistance tool for digital inclusion- Development of e-learning and e-assistance platform - Pilot testing and validation of the training prgram and platform- Delivery of policy recommendations for improving active ageing and digital literacy of elders- Organisation of Triggering Word of mouth events to present the results of the project and favour exploitation at local, national and European level. The main project results (both during the project lifetime and after its end) are the following:- Improved ability of people living in the 3rd age of effective digital access to public services;- Increased digital literacy of elders;- A step forward active ageing: by obtaining digital skills senior citizens can feel a better accomplishment and personal satisfaction into their lives leading to a more active and healthier 3rd age;- Mapped public services provided digitally in 5 European countries; - Developed and tested training program and e-learning and e-assistance tools tailored to provide the specific skills and support needed to digitally access the public services- Effective methodology for high-quality work with elder people in 5 European countries and beyond by applying confidence-building approach and using interactivity;- Knowledge and experience gained by partner organisations in the field of transnational cooperation, project management, innovative practices to inclusion of elder people; - Exchange of good practices and lessons learned on active ageing and social inclusion within and across nations.Digital Access outcomes will be designed and available as free on line resources so that, in practical terms, they are open for use at any level - local, regional, national, European and international, which is prerequisite for sustainability.

The context is related to pandemic 2020 and increasing time which vulnerable youth is online, and respective increased signals of fake news and fake profiles on the web and huge numbers of victims of cyber threats; the action is in line with EU Guidelines on Human Rights Defenders; EU cybersecurity measures; Code of EU Online Rights; measures of the Commission for Digital Economy and Society related to fraud online contents. The objectives are professionalism in youth work for social inclusion - providing materials, good practices; active participation of young people with fewer opportunities in society; strengthening cooperation and networking between organisations to prevent cyber threats. The profile of participants is practitioners; staff in education and training; youth workers; experts, specialists, professionals; young people with fewer opportunities. In 2 learning activities will be involved x 2 staff /youth workers from 4 countries who will train and consult including after project end young people from vulnerable groups how to behave properly online following the methodology Youth against fake web (YAFW). On the web site will be uploaded good practices, training materials,videos; will be used by at least 5000 people. The activities will be: collection of good practices;Training materials development; construction of open FB group The network against fake web; Local and dissemination events. Project methodology: management team will coordinate, monitor project progress, budget control and time table; Transnational project meetings for operational tasks – 2 on site + 2 online; Dissemination plan; website, 2 e-Newsletters; list of stakeholders; info days/meetings with local youth, interested learners, relevant key stakeholders and beneficiaries; Design of the training content and fine-tuning based on the participants feedback; 2 joint staff short-term learning events. Results: bilateral agreements; Sustainability plan; Monitoring and Evaluation reports; TPMs, website with training materials; Facebook page and Facebook group YAFW; e-Newsletters and press releases, feedback questionnaires; videos, photos; E-brochure YAFW with practical instructions for youth workers and youth how to react to fake profiles and fake news; trained 20 youth workers (Youth passes) in international and after them 120 in national learning events. The envisaged impact we expect growing from staff with specific skills to multi-skilled staff ready to answer to the everyday working challenges; Will be able to act as human rights defenders with knowledge about manipulation techniques and how to combat fake news;equal learning opportunities for young disadvantage people, by obtaining more specific communication and ICT skills; to become self-motivated for continuously improving and extending the gained skills, learning to learn; to develop self-respect and start own strategy for personal development including looking for a reliable partner in life. For the young people end-users we expect to gain higher self-esteem, become more emancipated for integration and chances for better living. The project results will answer the needs of youth workers to help in everyday work youth target group, especially socially excluded striving to find a circle of friends and get clear picture of life around them through media.The potential long-term benefits: Socially excluded youth, facing obstacles will find support following the new strategy in online communication and reading media. The positive impact at local and national level will be noticed in social sphere, will be able to involve themselves easier in new environment. It is expected long-term social change through civic competences: ability to participate effectively and constructively in social life and engage in active and democratic participation; involvement of young excluded people with fewer opportunities; Social inclusion; quality youth work; social engagement through the new methodology YAFW created;sustainable social change - implementation of innovative youth work practices focused on improvement of communication skills - a powerful tool for non-formal and informal education and source of benefits for youth of the local communities. The added value is youth workers to help the youth to feel self-confident; raise the awareness of the threats online, keeping human values for love and respect. We expect multiplication of the project results, their implementation into daily practice and creation of strong Network Youth against fake web; decreasing of victims of online dating and fake news; less financial and emotional damages caused by scammers; recommendations to policy makers for improvement of legislation regarding cyber threats; Improvement of the innovative education, caring about youth not only in terms of their personal and career development but also about their harmony and happiness, self-trust attitude, mutual respect with a partner and building a system of values.

The purpose of this project is to introduce a newly element into the existing framework of refugee integration into EU communities. One that offers a simple alternative to the ‘squandering’ of human capital, alongside a mechanism that recognises not only the importance of reclaiming dignity and identity for refugees, but for members of the host community itself.The project aspires to make migrant integration into EU communities a more efficient and less stressful process for the individual migrants and the recipient communities. The use of dignity diaries will encourage empathy with the ‘local’ hosts whilst our health, sport and employability models will provide the integration tools.Taking such an approach will ensure intercultural understanding and active citizenship by the host and the migrant is achieved harmoniously. Creating social integration will ensure any migrant issues are dealt with removing grievance etc. that will reduce any drive towards and prevent violent radicalisation whilst promoting democratic values, fundamental rights. The Youth crisis facing the European Union presents numerous socio-economic and political challenges for all member states, and calls for innovative models that deliver resources and practical solutions for diverse target audiences (new arrivals, political asylum seekers, unaccompanied minors, etc.). The transnational nature of the migration problem calls for a transnational, multilingual and multi facets solution paradigm that is flexible, proactive and scalable. The Le Menach Foundation Consortium (LMFC) has been constructed to leverage the respective strengths and reach of partners to mobilise coherent solutions built on dignity, health and enterprise and employability to deliver an integration solution. The model is titled ‘Refugee Integration through Dignity, Health and Employability’ (RITDHE), to represent the nature of the model. ‘It isn’t just a question of human rights though – there is something even more fundamental at Issue…a concept that ultimately provides the foundation for human rights: human dignity’. The Dignity Diaries is a platform for filmed interviews with individuals whose lives have been touched by the role that dignity and honour, and shame and guilt, have played, or still play, in their lives. The Diaries were launched at the United Nations in 2014, as part of a campaign calling to redefine what dignity and honour really mean, and originally created to look at the role that dignity and honour plays in the perpetuation of poverty for women and girls. Initially created as a platform for the purpose of men speaking out to other men, the Dignity Diaries expanded to include other groups, as the narratives turned into teaching tools and interviewees acted as mirrors to one another. This created pathways into sensitive issues that could be openly expressed in safety, and without being confronted by the other, providing a framework for further exploration.LMF proposes the creation of a Dignity Diary platform to aid Refugee integration and link to the employability4europe.com digital employability model. This project will build capacity to replicate and expand the RITDHE model across the EU, and build language and localization application.