Whether you work in private business, the public sector, a charity or social enterprise you can probably relate to the challenges associated with managing a team. In fact, there is a wide body of research on the effect of different management styles on workers and organisations. The Government is interested in creating 'Good Work' which means work that is both engaging for the worker and productive for the business. Sometimes we all get frustrated if our work is not so good due to our line management. For example, if we cannot contribute the way we want to because we are not allowed to work flexibly, have a say in how things are done, feel stressed due to conflict or are not given work that uses our skills (or are not developed so we can keep learning and progress). Equally, anyone with management experience knows that managing people can be really challenging. Even experts believe there is no 'right way' to manage people. Yet, managers must manage and, often, line managers and owners of small firms do so under conditions of scarce resources and short-term pressures. In fact, many are 'accidental managers' who have pretty mixed feelings about their roles and receive very little support to reflect on, and develop, their skills. So what can be done to help managers become more effective at people management, for the good of themselves, their staff and organisations? That is the key question we are addressing in the Good Employment Learning Lab. It is what we call a 'tricky question' - it's not easy to answer because managers, workers, workplaces, sectors and places of management vary so much. We are tackling this challenge by forming a Learning Lab. This is a space where researchers, policy makers and managers collaborate to understand and address shared problems. They frame ideas for better practice and outline the 'theory of change' that is the logic of why they think this will work. They then experiment and evaluate 'what works'. At a deeper level, Learning Labs support long-term, trusting and creative relationships so researchers and practitioners can work together to learn via a process of Engaged Scholarship. We are zooming into two contexts to develop Good Employment Learning Labs: - The Greater Manchester Good Employment Learning Lab will partner with the Greater Manchester Good Employment Charter (a coalition of local government, employers, trade unions, workers and other experts who aim deliver good jobs in Greater Manchester with opportunities to progress and develop, and a thriving and productive economy, by promoting 7 principles of Good Employment). We will work in three Greater Manchester districts (Manchester City, Oldham and Salford) to run Workplace Trials to raise management capabilities and share this learning across Greater Manchester - and with other places - to support widespread learning about 'what works' in different contexts to improve people management. - The Social Care Good Employment Lab will also run Workplace Trials, but this time focused on managers of adult social conducted at home or in residential care. Some of these trials will also be in Greater Manchester, so we can compare findings with the Greater Manchester Lab. The Social Care Lab will also share learning nationally. Our third Learning Lab will raise capacity for researchers and practitioners to get involved in joint problem solving and research via Engaged Scholarship. Activities will including workshops introducing this method, sessions for early career researchers on 'Becoming an Engaged Scholar' and workshops for academics and practitioners involved in Practising Engaged Scholarship. The outcomes of the Good Employment Learning Lab will be new learning, new communities and new evidence-based ways of supporting people management. Each of our Labs will also produce an open access Digital Resource Bank that anyone interested in people management or Engaged Scholarship can use.

The EMERGENCE network aims to create a sustainable eco-system of researchers, businesses, end-users, health and social care commissioners and practitioners, policy makers and regulatory bodies in order to build knowledge and capability needed to enable healthcare robots to support people living with frailty in the community. By adopting a person-centred approach to developing healthcare robotics technology we seek to improve the quality of life and independence of older people at risk of, and living with frailty, whilst helping to contain spiralling care costs. Individuals with frailty have different needs but, commonly, assistance is needed in activities related to mobility, self-care and domestic life, social activities and relationships. Healthcare can be enhanced by supporting people to better self-manage the conditions resulting from frailty, and improving information and data flow between individuals and healthcare practitioners, enabling more timely interventions. Providing cost-effective and high-quality support for an aging population is a high priority issue for the government. The lack of adequate social care provisions in the community and funding cuts have added to the pressures on an already overstretched healthcare system. The gaps in ability to deliver the requisite quality of care, in the face of a shrinking care workforce, have been particularly exposed during the ongoing Covid-19 crisis. Healthcare robots are increasingly recognised as solutions in helping people improve independent living, by having the ability to offer physical assistance as well as supporting complex self-management and healthcare tasks when integrated with patient data. The EMERGENCE network will foster and facilitate innovative research and development of healthcare robotic solutions so that they can be realised as pragmatic and sustainable solutions providing personalised, affordable and inclusive health and social care in the community. We will work with our clinical partners and user groups to translate the current health and social care challenges in assessing, reducing and managing frailty into a set of clear and actionable requirements that will inspire novel research and enable engineers to develop appropriate healthcare robotics solutions. We will also establish best practice guidelines for informing the design and development of healthcare robotics solutions, addressing assessment, reduction and self-management of frailty and end-user interactions for people with age-related sensory, physical and cognitive impairments. This will help the UK develop cross-cutting research capabilities in ethical design, evaluation and production of healthcare robots. To enable the design and evaluation of healthcare robotic solutions we will utilize the consortium's living lab test beds. These include the Assisted Living Studio in the Bristol Robotics Lab covering the South West, the National Robotarium in Edinburgh together with the Health Innovation South East Scotland's Midlothian test bed, the Advanced Wellbeing Research Centre and HomeLab in Sheffield, and the Robot House at the University of Hertfordshire covering the South East. Up to 10 funded feasibility studies will drive co-designed, high quality research that will lead to technologies capable of transforming community health and care. The network will also establish safety and regulatory requirements to ensure that healthcare robotic solutions can be easily deployed and integrated as part of community-based frailty care packages. In addition, we will identify gaps in the skills set of carers and therapists that might prevent them from using robotic solutions effectively and inform the development of training content to address these gaps. This will foster the regulatory, political and commercial environments and the workforce skills needed to make the UK a global leader in the use of robotics to support the government's ageing society grand challenge.

The Centre for Care is a collaboration between the universities of Sheffield, Birmingham, Kent and Oxford, the London School of Hygiene & Tropical Medicine, the Office for National Statistics, Carers UK, the National Children's Bureau and the Social Care Institute for Excellence. Working with care sector partners and leading international teams, it addresses the urgent need for new, accessible evidence on care. Arrangements for care, and people who need or provide care, are under unprecedented pressure. Quality, cost, unmet need and the situation of carers and care workers are central concerns. Care interacts with other systems in the NHS, jobs market and in policy on migration, welfare and housing. The cultures, values and public policies that determine eligibility for support and funding rules are also crucial, and 'shocks' like Covid-19 have profound and multiple effects. Together, these factors have led to fragmented care provision and unfair outcomes, and the need for reform is now widely accepted. The Centre for Care provides new evidence and thinking for policymakers, care sector organisations and for people who need or provide care. Its objectives are to: - work with people who need care, carers, care workers and others to produce studies that improve understanding of care and promote wellbeing; - publish robust findings on care systems, on paid and unpaid care, and on diversity, inequalities and sustainability in care; - exploit existing data and develop new studies, producing findings that policymakers and other researchers can use; - work with PhD students and emerging scholars, establishing a new generation of care specialists; - stimulate and inform public discussion of care and translate research into practice; and - collaborate with other care research teams, within and beyond the UK. In studying care, we focus on support, services and protections to promote the wellbeing of vulnerable or disabled people of all ages, and the networks, communities and systems that affect them. Our work will generate new knowledge on three major topics: 'Care trajectories and constraints: requiring, receiving and giving care' explores experiences of care at different life stages and as people transition between different parts of the care system. It also studies how giving or receiving care is affected when families are geographically dispersed. 'Inequalities in care: consequences, planning and place' uses latest statistical and data linkage techniques to learn how socio-economic, health and other inequalities shape experience of care, and the consequences of these for groups and individuals in different places and over time. 'Care workforce change: organisation, delivery and development' focuses on care worker recruitment and conditions; regulation and organisation of care work, including the introduction of new technologies; and efforts to improve job and service quality in care. Cross-cutting these studies, the Centre will also examine 'Care as a complex, adaptive ecosystem', 'Digital care' and Care data infrastructure', supporting the integration of all our research. This helps us develop new thinking on care inequalities, how care ecosystems operate and change, and the drivers and implications of digitalisation and other developments. It also enables us to exploit the UK's finest statistical datasets to produce compelling new insights on care and caring. Our multidisciplinary research team builds on a strong portfolio of care studies and is supported by researchers in nine other countries, all equally passionate about doing impactful research that can drive positive change in experience of care and caring. Our work is undertaken in partnership with care sector organisations and groups advocating on behalf of people who need care, carers and care workers. The Centre for Care is vibrant, innovative, and determined to make a positive difference through impactful, accessible research for all to use.

Our programme focuses on the care needs of adults living at home with chronic health problems or disabilities, and seeks sustainable solutions to the UK's contemporary 'crisis of care'. It is distinctive in investigating sustainability and wellbeing in care holistically across care systems, work and relationships; addresses disconnection between theorisations of care in different disciplines; and locates all its research in the context of international scholarship, actively engaging with policy partners. It will fill knowledge gaps, contribute new theoretical ideas and data analyses, and provide useful, accurate evidence to inform care planning, provision and experience. It develops and critically engages with policy and theoretical debates about: care infrastructure (systems, networks, partnerships, standards); divisions of caring labour/the political economy of care (inequalities, exploitation); care ethics, rights, recognition and values (frameworks, standards, entitlements, wellbeing outcomes); care technologies and human-technological interactions; and care relations in emotional, familial, community and intergenerational context. Our team comprises 20 scholars in 7 universities, linked to an international network spanning 15 countries. Our programme comprises integrative activities, in which the whole team works together to develop a new conceptual framework on sustainable care and wellbeing, and two Work Strands, each with 4 linked projects, on 'Care Systems' & 'Care Work & Relationships'. 'Care Systems' will: (i) study prospects, developments and differentiation in the four care systems operating in England, N. Ireland, Scotland & Wales, comparing their approaches to markets, privatisation and reliance on unpaid care; (ii) model costs and contributions in care, covering those of carers and employers as well as public spending on care; (iii) assess the potential of emerging technologies to enhance care system sustainability; and (iv) analyse, in a dynamic policy context, migrant care workers' role in the sustainability of homecare. 'Care Work & Relationships' will: (i) develop case studies of emerging homecare models, and assess their implications for sustainable wellbeing; (ii) focus on carers who combine employment with unpaid care, filling gaps in knowledge about the effectiveness of workplace support and what care leave and workplace standard schemes can contribute to sustainable care arrangements; (iii) explore how care technologies can be integrated to support working carers, ensuring wellbeing outcomes across caring networks; and (iv) investigate care 'in' and 'out of' place, as systems adapt or come under pressure associated with population diversity and mobility. Each project will collaborate with our international partners. These scholars, in 26 collaborating institutions, will ensure we learn from others about ways of understanding, measuring or interpreting developments in how care is organised and experienced, and keep up to date with latest research and scholarship. Our capacity-building strategy will build future scholarly expertise in the study of sustainability and wellbeing in care, and ensure our concepts, methods, and research findings achieve international standards of excellence. Universities in our partnership are contributing 5 UK & 12 overseas PhD studentships, enabling us to form an international early career scholar network on sustainable care, supported by our senior team and partners. Our impact strategy, led by Carers UK, involves leading UK and international policy partners. Informing policy, practice and debate, we will co-produce analyses and guidance, enhance data quality, promote good practice and engage decision-makers, policymakers, practitioners in the public, private and voluntary sectors, carers, people with care needs, and the media. Our Advisory Board of leading academics, policy/practice figures and opinion formers will guide all our work.