The European “Step4-SFC” project: A methodology and tools for developing behavioural know-how (SFC)All business areas and countries agree that soft skills are essential and complementary to technical skills, but they often highlight difficulties addressing this. It is in this transnational context that it appeared to us necessary to pool our exchanges, our practices and to develop tools related to awareness, observation, training and the evaluation of behavioural know-how (SFC) in a professional context. This SFC terminology has its meaning in the idea of considering the SFC as a behavioural resource to be mobilised along with know-how and knowledge in keeping with professional skills. The project and all contributions from partners are based on a 4-stage co-construction method and associated key tools. The methodology structures the thinking on the SFCs in an adherence process marked by the profession’s references. The tools allow agreement on essential professional SFCs; defining them and identifying the contextualised observable indicators. To meet the needs of users of the methodology, the project has developed different specific and practical tools accessible on the site: https://step4-sfc.eu/Productions-du-projet: - a Mooc (Massively Open Online Course) (https://mooc-forem-sfc.eu/), a massively open participatory learning community and federative device particularly well adapted to the cooperation objective in terms of innovation and the exchange of good practices;- An IT application: the Visi-sfc allowing the automated observation and evaluation of SFCs in a context of formative evaluation (accessible at https://step4-sfc.eu/Titre-de-votre-application-a-changer;- Face-to-face training sessions, educational resources meeting awareness, guidance and training targets of learners and trainers accessible in PDF and integrated in the Mooc;- An individual SFC remedial tool selection guide https://step4-sfc.eu/IMG/pdf/br-brochure_opcsfc_a5-2019.pdf. This tool selection guide has allowed the creation of a register of all the tools developed to guide the user to select the appropriate tool. This structure has been integrated in the Step4-sfc site to allow any user to find the specific tool based on the objective set;- A methodological guide for integrating the SFC work into the activities identified in the training and evaluation references https://step4sfc.eu/IMG/pdf/io6_guide_integration_referentiels_vf_fr.pdf . This guide meets a SFC identification need that must be developed and observed in training in line with training standards. It complements Visio4 SFC and allows the completion of the performance criteria and commonly observable indicators to facilitate dialogue between its users;- A SFC recognition feasibility study. This study proposes actions and opportunities for recognition and ethical validation of behavioural know-how https://step4-sfc.eu/IMG/pdf/io7_vf.pdf;- A community of practice on EPALE (www.epale.eu);- The project site https://step4-sfc.eu/ where all the project information can be found. - A FB page https://www.facebook.com/Step4SFC/, a community of 215 subscribers in which various project release events are reported as they progress, monitoring articles, exchanges and user feedback in the form of photos, videos, messages, notifications, etc.

"<< Background >>All sectors of activity, as well as actors from the training and socio-professional integration field, agree on the relevance of ""behavioral know-how"" in professional situations, which is commonly called ""soft skills"" in the framework of learning pathways. The impact of the health crisis has brutally reshaped our working world. Everyone has had to reinvent themselves, adapt and react. This insecure context, which has forced us to turn inward, has also created, as a reaction, a greater need for networking, cooperation and social contact, even more so for people with fewer opportunities, such as job seekers and adult learners with few qualifications and far away from the labour market. It has changed learning and highlighted the importance of continuing education and access to distance learning for all.<< Objectives >>All these new emerging needs have been taken into account to continue the work on behavioural skills undertaken in our previous Erasmus+ project ""Step4-SFC"". The aim of the new project is to provide operational responses by promoting interdisciplinarity, by fostering inclusion of the actors from the training and socio-professional integration field, and by allowing job seekers to be able to value and have their non-technical skills recognized by means of hybrid courses, whether distant or face-to-face.Our observation is that there are currently tools, methodologies, approaches, reference systems, etc. that have been developed to address soft skills in professional situations, both at the national and European levels. However, despite the large number of existing resources, we have not found a system that structures all these resources to integrate them into a learning dynamic.Moreover, counsellors, trainers, adult trainees and jobseekers are not sufficiently aware of the new forms of learning and evaluation as regards soft skills in professional situations.<< Implementation >>The project aims to respond to these issues by building on the achievements of the STEP4-SCF project, but also on the experiences and practices of the project partners. This new project is pragmatic and innovative.It will organize activities of preparation, development and validation of the results by involving the field actors (Experts, Trainers, Pedagogical supervisors) as well as the job seekers and adults in continuous vocational training (public very far from employment, low qualified and precarious).<< Results >>The expected results of the project will materialize through:•The development of an innovative collective intelligence system : the ""SFC Lab"". This device will make it possible to link a maximum of human and material resources related to the theme of behavioural skills and to co-construct answers to the problems of behavioural know-how/soft skills. It will be an integrator of a new learning dynamic that meets the needs of the job market.•The exploration of the contribution of Open Badges in relation to the recognition, but also the development and implementation of soft skills. Indeed, if the primary function of an Open Badge is to make visible something that would not be visible without it (Open Badges were invented to make informal learning visible), the fact of making this thing visible marks the beginning of a story to be built, whether it is that of the person ""wearing"" the badge, of the person wanting to obtain it (to be recognized) or to find a job or, for an employer, to find an employee. Moreover, for latent skills to be activated, the context (training organization, company, group) must be favourable to the activation of these skills - which is the purpose of the ""SFC Lab"" for their acquisition/recognition.•Multimodal learning pathways for awareness-raising, training and recognition of SFC (via Open Badges) for job seekers and adults in vocational training.•An online training system for supervisors (counsellors, trainers) on the methods and possibilities of recognizing and enhancing soft skills via Open Badges.In conclusion, the Next Step4-sfc project will allow to pursue the integration of soft skills for all in hybrid learning pathways adapted to various contexts. The project aims to be innovative in its supports and methods which will induce a paradigm shift in the way to acquire skills related to professional behaviours."