Innovative LED lighting technology for the private and public service sector provides many opportunities for more efficient high quality lighting systems. Modern LED solutions are based on optimised luminaires and advanced flexible lighting control and allow a more effective use of daylight. Despite the significant saving potentials, there are still relatively few policy measures implemented at international and national level that stimulate respectively facilitate the use of optimised LED lighting systems. LED lighting for the service sector is only partly supported by current EU legislation, however further developments are ongoing. At national level in the different EU-Member States good pilot initiatives for efficient LED-systems in the services sector already have been implemented. However the number of implementations is still limited and a broad market penetration has not yet been achieved. National and local policies supporting efficient LED technology are largely missing. The project PremiumLight_Pro aims at addressing the major saving potentials by supporting public authorities in the development of effective policies to facilitate the implementation of efficient new generation LED lighting systems in the service sector. The project shall support the implementation of policies including green procurement criteria and design guidelines for the planning and installation of both for outdoor and indoor lighting systems, education and capacity building for planners, architects, installers and consultants, incentives schemes, contracting, information services including product database and others. Furthermore the project will support energy efficient lighting in the national implementation of the EPBD and the development and implementation of supportive legislation at EU-level. The proposal thereby explicitly targets the central objectives of EE9 of the call for proposals. The initiative is supported by more than 50 major stakeholders in 9 EU countries.

The transition from fossil fuels to renewable energy (RE) sources requires motivating consumers to change their consumption habits so as to balance demand with a volatile energy supply and to accept new technologies like smart meters. Consumer co-ownership in RE – “Citizen Energy” – has proved successful in engaging consumers in financing RES, thus becoming “prosumers” which in turn induced positive behavioural changes in energy consumption. “Prosumer” models, however, are still not widely implemented across Europe. Guaranteed feed-in tariffs have facilitated the repayment of RE installation loans, but now a shift to auction systems favouring large-scale projects threatens this powerful incentive to citizens' investment. Moreover, the typical “prosumer” is male, middle aged and with a higher in-come whereas the participation of women and social groups vulnerable to fuel poverty is uncommon. The rebound effect and insufficient use of ICT solutions are additional problems. SCORE • Facilitates consumers to become prosumers of RE, firstly in three pilot regions in Italy, Poland and the Czech Republic, secondly in cities across Europe following the pilot projects. It applies Consumer Stock Ownership Plans (CSOPs) utilising established best practice up-dated by inclusive financing techniques and combined with energy efficiency measures. • Activates local authorities and consumers demonstrating the positive impact co-ownership has on consumer behaviour. It shows the ability of this democratic participation model to include women as well as low-income households, in particular unemployed. • Empowers consumers and municipalities in a capacity-building program through the launch of an interactive online “RE Prosumer Investment Calculator” and seminars in the five partner countries (DE, IT, BG, PL, CZ). • Formulates policy recommendations to promote prosumership and to remove barriers for consumers to become active market players at the EU and national levels.

The objective of Heating And Cooling Knowhow and Solutions (HACKS) is to achieve market transformation for heating and cooling (HAC) appliances by motivating consumers to replace old and inefficient equipment with new energy efficient equipment; and to encourage solutions that consume less fuel, lower energy bills and improve users’ comfort and health. In the EU, almost half of all buildings have individual boilers installed before 1992, with efficiency of 60% or less. The associated energy savings of a speedy replacement are immense. To achieve these goals, 17 HACKS partners in 15 countries will raise awareness on HAC economic and environmental benefits via a communication campaign, and 15 dedicated national online platforms that will provide clear, understandable information. The focus will be on HAC appliances (e.g. boilers for space and water heating, local space heaters, etc.), but also on solutions that lower the energy consumption and avoid the installation of new equipment (shading systems, thermostats, taps and showerheads). HACKS will engage consumers by assisting them during the purchasing process of new HAC equipment. The online platforms will provide tools to receive customized information, interactive comment functions, product information, and direct links to the suppliers of the product. The online platforms will also provide guidance on how to improve consumers' situation while avoiding the purchase of unnecessary equipment as well as how to use and maintain devices. Finally, HACKS will work with all relevant stakeholders (“the multipliers”) that participate in the decision-making process of consumers by setting up strategic partnerships to promote and facilitate the purchase of energy efficient installed appliances. HACKS will place a strong emphasis on installers, retailers and consumer organisations because of their proximity to the consumers and capacity to involve and bring guidance on energy efficient equipment directly to them.

The EU energy label for products has been a key driver supporting innovation and market development for energy efficient products for more than 20 years. The label stimulated innovation by manufacturers and demand for energy efficient products by consumers and professional buyers. However the current label concept involving A+++ to D efficiency classes has become cumbersome and less effective and the EU therefore has decided to reinvent the original A-G class concept combined with future rescaling of classes based on technology and market development. The transition process until the new label is fully established and effectively used requires effective guidance and support of stakeholders ensuring correct implementation by suppliers and retailers as well as full understanding, high acceptance and efficient use of the new label by consumers and professional buyers. The LABEL 2020 project is designed as a comprehensive action supporting this transition process in a most effective way by supporting + consumers and professional buyers by means of effective information campaigns, services and tools. Services shall motivate and support buyers in the consideration and use of the new labels for their purchasing decision. Transparency of the label rescaling process shall be effectively supported. + retailers in the correct, efficient and effective implementation of the new label at the point of sale and in online shops including training for sales persons and supportive tools for the label promotion. + suppliers in the provision of correct labels and product information, to convince them to consider the label as an important tool for promotion of efficient products and to motivate them towards further innovation for energy efficient appliances. + policy makers, public administrators and multipliers in the use and promotion of the new label within national programs and schemes (e.g. green procurement, incentives). + development and exchange of best practice from campaigns.